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AC Repair FAQ – Why Does My AC Turn On and Off?

June 28, 2021

You’re sitting on the couch in a quiet room, then suddenly… you hear the telltale noise of your air conditioning starting up. You feel the fan blowing air out of the vents. Moments later, this stops as quickly as it started. Many of our customers here in Los Angeles wonder why their AC unit system turns on and off all day long. And, is that normal behavior?

What LA Homeowners Need To Know About How ACs Work

Your thermostat is the communication center for your air conditioning system. It monitors the temperature inside your home and tells the AC unit when it’s time to turn on and off to maintain the temperature settings you give it. 

When the temperature inside your home rises over the temperature setpoint, the thermostat signals your air conditioner to make cold air. This helps bring down the indoor temperatures. Once the temperature sensor gets a reading below the setpoint, your AC unit will shut off after a job well done.

Changing the mode and setpoint of your thermostat will be the biggest determining factor for your unit turning on and off (we call this “cycling”). This is totally normal throughout typical operation. But there can be too much of a good thing – read on to know when cycling is abnormal for your AC.

When Does Cycling Become A Problem?

If you find your air conditioner is turning on and off quickly, there could be a bigger issue. As mentioned in the section above, it’s normal for your system to cycle.

If the contractor that installed your air conditioner sized the unit correctly, the only time it would not cycle during operation is during the hottest hours of one of the warmest days of the year. Every other day, your AC will only need to turn on and off at 5-10 minute intervals to maintain appropriate indoor temperatures.

When those cycling intervals are much shorter, this is a sign there is a definite problem with your system. We call this behavior short cycling, and it usually happens when the size of your air conditioner is too large for the space it’s cooling. 

Bigger isn’t always better. Short cycling will almost always shorten the lifetime of the unit and its components. It can also potentially cause humidity problems. An oversized unit can cause as much discomfort as an undersized one, so it’s important you reach out to true professionals to help select the right piece of AC equipment for you. 

Modern air conditioners offer a lot of options, like variable speed and staged equipment. These models can operate longer without turning off. This reduces cycling and helps to continuously dehumidify the air in your home.

Next Steps If Your AC Is Turning On and Off Frequently

AC equipment cycling is very normal. But if it’s bothering you, or you think you need someone to take a look at it, reach out to us. 

The best thing you can do to prevent future issues is to schedule regular AC tune ups. We recommend a preventative maintenance agreement, where we will check for these types of problems on an annual basis. 

If you have any concerns about your AC unit turning on and off, or short cycling, don’t hesitate to call us.


About The Author

Brody Pennell

Since 1945, Brody Pennell Heating & Air Conditioning is the committed to helping homeowners in the greater Los Angeles area experience total home comfort. In 2021, the readers of the Los Angeles Times voted Brody Pennell the Best HVAC Company in the area.

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Helen S.
1714006075
I’ve been with Brody Pennell for many years, and I’m very happy with their service. James Handy is particularly amazing, and I was very fortunate to have him on my most recent maintenance services. He gave me great advice and did a fantastic job.
Denise H.
1714001375
Steven was great!
Kathy N.
1714000925
Juan Romo checked my heater in great detail today and gave me a full report on its welfare. He has suggested the repair of the heat exchanger due to wear and tear . He also pointed out a problem with the circuit board and one small section. He was very thorough, and I understood exactly what he was saying. I commend him highly! Kathy Naylor
Josh E.
1713989240
Juan Molina: thorough, neat, informative & pleasant.
david C.
1713988327
anthony manzo and armando n . great job efficient
Margarita C.
1713984415
Excellent job by Rene Morales 10 stars.
Ana A.
1713981385
Amazing service, very nice attitude, Leo H, Ruben M and Ivan D have extraordinary customer service
David S.
1713979878
Had Jason come by to add surge protector and he did a great job, was professional and efficient.
phuong N.
1713978362
Jose Rivera did a super job. He even added tape to protect the insulation from the elements
Gigi M.
1713920881
Extremely helpful and knowledgeable!David and Juan were very helpful!
Pamela J.
1713918044
Anthony Manzo and Brett Turner gave me great service and excellent recommendations. They made sure I understood everything. Thanks!
Joe L.
1713901725
James H. and David E. Serviced our unit on a bi annual maintenance and did excellent job. I highly recommend this program and James and David to do the work.
Brett H.
1713901322
Kevin and Steven were great
Joshua G.
1713897697
4/23/24 - Daniel B. and Juan De Jesus came out to do maintenance on my system! They were great - on time, professional and knowledgeable!
Marie A.
1713897310
Spencer and Kyle were my technicians and they did a great job. They were thorough and friendly and explained what they were doing as they went along. Overall great experience, wish all service techs operated this way!Update: Ivan and Angel came to do our follow-up service call. Same experience. Friendly, fast, and efficient. I really appreciate the consistency of service with this company
Joseph H.
1713897054
Marco and Ashton are very courteous, friendly, and professional. They are very knowledgeable, and expertly performed their inspection on my heating and air conditioning system. Marco even went above and beyond, and installed a fix for my thermostat on the spot at no charge. I highly recommend Marco, Ashton and the Brody Pennell team!
Jennifer M.
1713896132
The "comfort club" is well worth the annual fee. Our system is checked and cleaned twice annually, and the staff have been superb.
Abeigel B.
1713834446
Outstanding in every way , technically, courtesecy, helpful. Perfect.
Diane S.
1713827710
Great service and Rene was helpful and professional!
Dr. Jack W.
1713824178
Daniel B is an exemplary employee of BP..Truly an excellent Tech whom we appreciated performing our system’s maintenance!!Thank you, Daniel !!
Preston M.
1713821826
After wasting money and time with another company, David M. And Brett T. came out and help me fully understand the issues with my AC unit and provide no nonsense pricing. Highly recommended.
Connie S.
1713815315
Leo H and Tristen were great and thorough
Roy B.
1713811085
Anthony ManzoDaniel Avila
Sandi M.
1713810372
A representative of Broudy Pernell came to my home to assess a new HVAC system & adding AC. It was very informative. He explained the benefits of switching from a furnace based system & to a heat pump system. With all this new information I am deliberating making the change.
Stephen C.
1713807095
Service was good. Responsive. Rene was able to demonstrate where the problem was at. Good listener.
Kelly F.
1713735345
Cesar was excellent and went the extra mile to complete our service as well as talk about future maintenance.
Brian J.
1713724611
Great Company Great service. Nathan C and Jose A were amazing installers and Spencer took great care of us as well. 5 Star Service!
William D.
1713644033
04/19/24 Rene and Brett once again came through and was fast and knowledgeable. Never using anyone else!Bret and Rene were great. Service was amazing and very helpful! Got a heater installed the next day.
Joy C.
1713579080
Great service
Tiffany G.
1713570083
Absolutely wonderful work! Highly recommend requesting: Jose Rivera, Pablo Pluma, and Omar Molina!!! Their expertise really came through the work they did on our AC and heating unit. They fixed issues with a prior installation and talked us through all the changes they were making. They were also polite and super clean. Cannot sing their praises enough!
Steve M.
1713569663
Jose, Pablo and Omar did a fantastic job on the reinstallation of our new HVAC system.
Lars S.
1713568412
James H of Brody Pennell provided professional servicing of my A/C and humidifier. I would recommend him highly.
Kristy B.
1713568341
We had our first ever duct cleaning service today. Enrique D., Danny P., and Gerson were careful to keep a multi hour job as least intrusive as possible, and they used tarps and plastic sheeting to keep our house clean. Enrique also explained the whole process to us before starting the service. We would definitely recommend this team.
Dylan B.
1713566551
Great experience! David M. was the best and will definitely use again!
Abby Y.
1713566503
David M was fantastic! Very transparent, and gave us the real truth and chance of something going wrong, as well as the piece of it does.
Mark R.
1713563327
Great guys, very knowledgeable, very helpful.Anthony Monzo, Hilton K were great representatives for your company.
Shu H.
1713562704
Daniel B. was amazing. He did an awesome job recommending and installing the appropriate hardware. Also, just a wonderful human.
Rebecca W.
1713557555
Juan Romo did a very thorough job, maintaining our systems and explained in great detail any issues and what kind of life was left on them. It was really helpful and Informative.
Matthew T.
1713556729
I’ve been working with Brody Pennell for years now, and they’re incredible. Everything from routine maintenance to installing a new AC unit on the top of my two story house. Service calls are always quick and easy to schedule, too.Most recent, Ivan and Angel came out to do my service, and the two of them were a reminder of how much I enjoy working with them.
Michael L
1713555647
Giovanny and Richie S came by for a follow up appointment today and were great!Kevin was patient in answering all of our questions and helped fix our air conditioning problems quickly! Really appreciate the help!
Sandra F.
1713554381
I have no complaints!!! Jason and Maurice were great wonderful employees that were very thorough with the service. They brought to my attention the issues that I had with my insulation. I was so happy with these two beautiful gentleman!
Ellyn L.
1713551538
Ifthy was totally fabulous. He explains everything clearly and then accomplishes it fabulously. He’s also incredibly friendly and kind.
Kevin C.
1713549262
Prompt, knowledgeable, thorough bi-annual service. Very helpful explanations.
Don G.
1713548063
Very happy with Leo H. and David E.Pleasure to work with. Very helpful at explaining what they were doing and what needed to be done.
Stan A.
1713547839
Anthony Manzo Hilton K
Robert B.
1713492161
David M. And Fabio were great. Explained everything thoroughly and we're friendly and helpful.👍
Pierre C.
1713481959
Armando and Juan De Jesus were very professional and effective.
Sharon B.
1713479587
We’ve been using Brody Parnel for maintenance. Our air conditioning system was destroyed by a a getco who was fried in the wires and destroyed our unit. David came out to repair it, but it was too far gone. His supervisor immediately arrived, gave us a quote and within a day we had a new system installed by Michael M, Marcelo M, Gerson G and Dio C. So far who could ask for better service.
S
1713473973
Ruben and Pablo L. did a fantastic job servicing our AC and heating system. Super communicative, thorough and so professional. Explained everything clear as day. Wouldn’t hesitate calling on these guys, as I know it can be hard to find the right provider to trust. These guys are my go to from now on! Thank you for the great experience!
Kelly P
1713471321
They do excellent work in a timely manner. My service Technician was Daniel A , he was professional, arrived on time and very personable.
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Helen S.
1714006075
I’ve been with Brody Pennell for many years, and I’m very happy with their service. James Handy is particularly amazing, and I was very fortunate to have him on my most recent maintenance services. He gave me great advice and did a fantastic job.
Denise H.
1714001375
Steven was great!
Kathy N.
1714000925
Juan Romo checked my heater in great detail today and gave me a full report on its welfare. He has suggested the repair of the heat exchanger due to wear and tear . He also pointed out a problem with the circuit board and one small section. He was very thorough, and I understood exactly what he was saying. I commend him highly! Kathy Naylor
Josh E.
1713989240
Juan Molina: thorough, neat, informative & pleasant.
david C.
1713988327
anthony manzo and armando n . great job efficient
Margarita C.
1713984415
Excellent job by Rene Morales 10 stars.
Ana A.
1713981385
Amazing service, very nice attitude, Leo H, Ruben M and Ivan D have extraordinary customer service
David S.
1713979878
Had Jason come by to add surge protector and he did a great job, was professional and efficient.
phuong N.
1713978362
Jose Rivera did a super job. He even added tape to protect the insulation from the elements
Gigi M.
1713920881
Extremely helpful and knowledgeable!David and Juan were very helpful!
Pamela J.
1713918044
Anthony Manzo and Brett Turner gave me great service and excellent recommendations. They made sure I understood everything. Thanks!
Joe L.
1713901725
James H. and David E. Serviced our unit on a bi annual maintenance and did excellent job. I highly recommend this program and James and David to do the work.
Brett H.
1713901322
Kevin and Steven were great
Joshua G.
1713897697
4/23/24 - Daniel B. and Juan De Jesus came out to do maintenance on my system! They were great - on time, professional and knowledgeable!
Marie A.
1713897310
Spencer and Kyle were my technicians and they did a great job. They were thorough and friendly and explained what they were doing as they went along. Overall great experience, wish all service techs operated this way!Update: Ivan and Angel came to do our follow-up service call. Same experience. Friendly, fast, and efficient. I really appreciate the consistency of service with this company
Joseph H.
1713897054
Marco and Ashton are very courteous, friendly, and professional. They are very knowledgeable, and expertly performed their inspection on my heating and air conditioning system. Marco even went above and beyond, and installed a fix for my thermostat on the spot at no charge. I highly recommend Marco, Ashton and the Brody Pennell team!
Jennifer M.
1713896132
The "comfort club" is well worth the annual fee. Our system is checked and cleaned twice annually, and the staff have been superb.
Abeigel B.
1713834446
Outstanding in every way , technically, courtesecy, helpful. Perfect.
Diane S.
1713827710
Great service and Rene was helpful and professional!
Dr. Jack W.
1713824178
Daniel B is an exemplary employee of BP..Truly an excellent Tech whom we appreciated performing our system’s maintenance!!Thank you, Daniel !!
Preston M.
1713821826
After wasting money and time with another company, David M. And Brett T. came out and help me fully understand the issues with my AC unit and provide no nonsense pricing. Highly recommended.
Connie S.
1713815315
Leo H and Tristen were great and thorough
Roy B.
1713811085
Anthony ManzoDaniel Avila
Sandi M.
1713810372
A representative of Broudy Pernell came to my home to assess a new HVAC system & adding AC. It was very informative. He explained the benefits of switching from a furnace based system & to a heat pump system. With all this new information I am deliberating making the change.
Stephen C.
1713807095
Service was good. Responsive. Rene was able to demonstrate where the problem was at. Good listener.
Kelly F.
1713735345
Cesar was excellent and went the extra mile to complete our service as well as talk about future maintenance.
Brian J.
1713724611
Great Company Great service. Nathan C and Jose A were amazing installers and Spencer took great care of us as well. 5 Star Service!
William D.
1713644033
04/19/24 Rene and Brett once again came through and was fast and knowledgeable. Never using anyone else!Bret and Rene were great. Service was amazing and very helpful! Got a heater installed the next day.
Joy C.
1713579080
Great service
Tiffany G.
1713570083
Absolutely wonderful work! Highly recommend requesting: Jose Rivera, Pablo Pluma, and Omar Molina!!! Their expertise really came through the work they did on our AC and heating unit. They fixed issues with a prior installation and talked us through all the changes they were making. They were also polite and super clean. Cannot sing their praises enough!
Steve M.
1713569663
Jose, Pablo and Omar did a fantastic job on the reinstallation of our new HVAC system.
Lars S.
1713568412
James H of Brody Pennell provided professional servicing of my A/C and humidifier. I would recommend him highly.
Kristy B.
1713568341
We had our first ever duct cleaning service today. Enrique D., Danny P., and Gerson were careful to keep a multi hour job as least intrusive as possible, and they used tarps and plastic sheeting to keep our house clean. Enrique also explained the whole process to us before starting the service. We would definitely recommend this team.
Dylan B.
1713566551
Great experience! David M. was the best and will definitely use again!
Abby Y.
1713566503
David M was fantastic! Very transparent, and gave us the real truth and chance of something going wrong, as well as the piece of it does.
Mark R.
1713563327
Great guys, very knowledgeable, very helpful.Anthony Monzo, Hilton K were great representatives for your company.
Shu H.
1713562704
Daniel B. was amazing. He did an awesome job recommending and installing the appropriate hardware. Also, just a wonderful human.
Rebecca W.
1713557555
Juan Romo did a very thorough job, maintaining our systems and explained in great detail any issues and what kind of life was left on them. It was really helpful and Informative.
Matthew T.
1713556729
I’ve been working with Brody Pennell for years now, and they’re incredible. Everything from routine maintenance to installing a new AC unit on the top of my two story house. Service calls are always quick and easy to schedule, too.Most recent, Ivan and Angel came out to do my service, and the two of them were a reminder of how much I enjoy working with them.
Michael L
1713555647
Giovanny and Richie S came by for a follow up appointment today and were great!Kevin was patient in answering all of our questions and helped fix our air conditioning problems quickly! Really appreciate the help!
Sandra F.
1713554381
I have no complaints!!! Jason and Maurice were great wonderful employees that were very thorough with the service. They brought to my attention the issues that I had with my insulation. I was so happy with these two beautiful gentleman!
Ellyn L.
1713551538
Ifthy was totally fabulous. He explains everything clearly and then accomplishes it fabulously. He’s also incredibly friendly and kind.
Kevin C.
1713549262
Prompt, knowledgeable, thorough bi-annual service. Very helpful explanations.
Don G.
1713548063
Very happy with Leo H. and David E.Pleasure to work with. Very helpful at explaining what they were doing and what needed to be done.
Stan A.
1713547839
Anthony Manzo Hilton K
Robert B.
1713492161
David M. And Fabio were great. Explained everything thoroughly and we're friendly and helpful.👍
Pierre C.
1713481959
Armando and Juan De Jesus were very professional and effective.
Sharon B.
1713479587
We’ve been using Brody Parnel for maintenance. Our air conditioning system was destroyed by a a getco who was fried in the wires and destroyed our unit. David came out to repair it, but it was too far gone. His supervisor immediately arrived, gave us a quote and within a day we had a new system installed by Michael M, Marcelo M, Gerson G and Dio C. So far who could ask for better service.
S
1713473973
Ruben and Pablo L. did a fantastic job servicing our AC and heating system. Super communicative, thorough and so professional. Explained everything clear as day. Wouldn’t hesitate calling on these guys, as I know it can be hard to find the right provider to trust. These guys are my go to from now on! Thank you for the great experience!
Kelly P
1713471321
They do excellent work in a timely manner. My service Technician was Daniel A , he was professional, arrived on time and very personable.
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