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Why Is It Important To Have A NATE Certified Technician Servicing Your Home?

June 20, 2015

When homeowners need any type of service on their heating and cooling equipment, finding a quality technician is certainly important. Fortunately, NATE certified technicians are able to offer exceptional service for the very best results.

NATE (North American Technician Excellence) provides regular training and testing for HVAC technicians. This non-profit organization certifies qualified technicians, ensuring they are up-to-date on the latest technology and information in the heating and cooling industry.

NATE certified technicians bring a higher level of expertise to all types of heating and cooling service. Whether it’s the installation of a new air conditioner or repairs to an existing furnace, we take pride in making sure that our quality trained NATE certified technicians are ready to provide the very best heating and cooling services in the industry.

When you choose a company with NATE certified technicians you get the assurance that the technician working on your HVAC equipment has taken steps to exceed your expectations. Not all HVAC technicians are NATE certified, but those who are, bring a higher level of training and expertise to every job they do.

With regular testing and the need for periodic certification, NATE certified technicians are always updated and knowledgeable regarding changes in the heating and cooling industry. Additionally, with their higher level of training and testing, these technicians can be counted on to provide professional repairs and service. The installation and repair of HVAC equipment should always be handled by a NATE certified technician. They have the experience and expertise to ensure your equipment is functioning safely and efficiently.

There’s no doubt that with proper care and professional repairs, your heating and cooling equipment will be able to last for years. In addition to maximizing the lifespan of your HVAC equipment, NATE certified technicians can help reduce energy bills. HVAC equipment that is properly installed and adjusted will provide the most energy efficient operation.

Regardless of what type of heating and cooling equipment you have installed in your home, always trust it to a leader in the HVAC industry. We know that quality training is important, so we provide NATE certified technicians to help protect your equipment and keep it functioning at its best.

Follow our blog for more information on heating, cooling, and keeping your home energy efficient.


About The Author

Brody Pennell

Since 1945, Brody Pennell Heating & Air Conditioning is the committed to helping homeowners in the greater Los Angeles area experience total home comfort. In 2021, the readers of the Los Angeles Times voted Brody Pennell the Best HVAC Company in the area.

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Gigi M.
1713920881
Extremely helpful and knowledgeable!David and Juan were very helpful!
Pamela J.
1713918044
Anthony Manzo and Brett Turner gave me great service and excellent recommendations. They made sure I understood everything. Thanks!
Joe L.
1713901725
James H. and David E. Serviced our unit on a bi annual maintenance and did excellent job. I highly recommend this program and James and David to do the work.
Brett H.
1713901322
Kevin and Steven were great
Joshua G.
1713897697
4/23/24 - Daniel B. and Juan De Jesus came out to do maintenance on my system! They were great - on time, professional and knowledgeable!
Marie A.
1713897310
Spencer and Kyle were my technicians and they did a great job. They were thorough and friendly and explained what they were doing as they went along. Overall great experience, wish all service techs operated this way!Update: Ivan and Angel came to do our follow-up service call. Same experience. Friendly, fast, and efficient. I really appreciate the consistency of service with this company
Joseph H.
1713897054
Marco and Ashton are very courteous, friendly, and professional. They are very knowledgeable, and expertly performed their inspection on my heating and air conditioning system. Marco even went above and beyond, and installed a fix for my thermostat on the spot at no charge. I highly recommend Marco, Ashton and the Brody Pennell team!
Jennifer M.
1713896132
The "comfort club" is well worth the annual fee. Our system is checked and cleaned twice annually, and the staff have been superb.
Abeigel B.
1713834446
Outstanding in every way , technically, courtesecy, helpful. Perfect.
Diane S.
1713827710
Great service and Rene was helpful and professional!
Dr. Jack W.
1713824178
Daniel B is an exemplary employee of BP..Truly an excellent Tech whom we appreciated performing our system’s maintenance!!Thank you, Daniel !!
Preston M.
1713821826
After wasting money and time with another company, David M. And Brett T. came out and help me fully understand the issues with my AC unit and provide no nonsense pricing. Highly recommended.
Connie S.
1713815315
Leo H and Tristen were great and thorough
Roy B.
1713811085
Anthony ManzoDaniel Avila
Sandi M.
1713810372
A representative of Broudy Pernell came to my home to assess a new HVAC system & adding AC. It was very informative. He explained the benefits of switching from a furnace based system & to a heat pump system. With all this new information I am deliberating making the change.
Stephen C.
1713807095
Service was good. Responsive. Rene was able to demonstrate where the problem was at. Good listener.
Kelly F.
1713735345
Cesar was excellent and went the extra mile to complete our service as well as talk about future maintenance.
Brian J.
1713724611
Great Company Great service. Nathan C and Jose A were amazing installers and Spencer took great care of us as well. 5 Star Service!
William D.
1713644033
04/19/24 Rene and Brett once again came through and was fast and knowledgeable. Never using anyone else!Bret and Rene were great. Service was amazing and very helpful! Got a heater installed the next day.
Joy C.
1713579080
Great service
Tiffany G.
1713570083
Absolutely wonderful work! Highly recommend requesting: Jose Rivera, Pablo Pluma, and Omar Molina!!! Their expertise really came through the work they did on our AC and heating unit. They fixed issues with a prior installation and talked us through all the changes they were making. They were also polite and super clean. Cannot sing their praises enough!
Steve M.
1713569663
Jose, Pablo and Omar did a fantastic job on the reinstallation of our new HVAC system.
Lars S.
1713568412
James H of Brody Pennell provided professional servicing of my A/C and humidifier. I would recommend him highly.
Kristy B.
1713568341
We had our first ever duct cleaning service today. Enrique D., Danny P., and Gerson were careful to keep a multi hour job as least intrusive as possible, and they used tarps and plastic sheeting to keep our house clean. Enrique also explained the whole process to us before starting the service. We would definitely recommend this team.
Dylan B.
1713566551
Great experience! David M. was the best and will definitely use again!
Abby Y.
1713566503
David M was fantastic! Very transparent, and gave us the real truth and chance of something going wrong, as well as the piece of it does.
Mark R.
1713563327
Great guys, very knowledgeable, very helpful.Anthony Monzo, Hilton K were great representatives for your company.
Shu H.
1713562704
Daniel B. was amazing. He did an awesome job recommending and installing the appropriate hardware. Also, just a wonderful human.
Rebecca W.
1713557555
Juan Romo did a very thorough job, maintaining our systems and explained in great detail any issues and what kind of life was left on them. It was really helpful and Informative.
Matthew T.
1713556729
I’ve been working with Brody Pennell for years now, and they’re incredible. Everything from routine maintenance to installing a new AC unit on the top of my two story house. Service calls are always quick and easy to schedule, too.Most recent, Ivan and Angel came out to do my service, and the two of them were a reminder of how much I enjoy working with them.
Michael L
1713555647
Giovanny and Richie S came by for a follow up appointment today and were great!Kevin was patient in answering all of our questions and helped fix our air conditioning problems quickly! Really appreciate the help!
Sandra F.
1713554381
I have no complaints!!! Jason and Maurice were great wonderful employees that were very thorough with the service. They brought to my attention the issues that I had with my insulation. I was so happy with these two beautiful gentleman!
Ellyn L.
1713551538
Ifthy was totally fabulous. He explains everything clearly and then accomplishes it fabulously. He’s also incredibly friendly and kind.
Kevin C.
1713549262
Prompt, knowledgeable, thorough bi-annual service. Very helpful explanations.
Don G.
1713548063
Very happy with Leo H. and David E.Pleasure to work with. Very helpful at explaining what they were doing and what needed to be done.
Stan A.
1713547839
Anthony Manzo Hilton K
Robert B.
1713492161
David M. And Fabio were great. Explained everything thoroughly and we're friendly and helpful.👍
Pierre C.
1713481959
Armando and Juan De Jesus were very professional and effective.
Sharon B.
1713479587
We’ve been using Brody Parnel for maintenance. Our air conditioning system was destroyed by a a getco who was fried in the wires and destroyed our unit. David came out to repair it, but it was too far gone. His supervisor immediately arrived, gave us a quote and within a day we had a new system installed by Michael M, Marcelo M, Gerson G and Dio C. So far who could ask for better service.
S
1713473973
Ruben and Pablo L. did a fantastic job servicing our AC and heating system. Super communicative, thorough and so professional. Explained everything clear as day. Wouldn’t hesitate calling on these guys, as I know it can be hard to find the right provider to trust. These guys are my go to from now on! Thank you for the great experience!
Kelly P
1713471321
They do excellent work in a timely manner. My service Technician was Daniel A , he was professional, arrived on time and very personable.
Connie L.
1713469009
Kevin and Philip did a great job today!
Elena V.
1713467107
Juan romo good job
Diane M.
1713463932
The technician, Juan De did an excellent job. He was extremely thorough and friendly. And very thoughtful about sharing information and making sure everything was left clean.
tracie B.
1713459399
Juan Molina was very helpful & kind.He resolved the issues the AC unit was having with his partner Daniel! They worked for hours in sweltering heat, job well done!! Ivan & Angel who were here were also very kind & helpful with helping me with my HVAC system!! 👏👏
Pam S.
1713455441
Rene has long been our technician and he is fantastic. Brody Pannell’s Fabio from sales also has been very helpful. 5 stars all around.Rene once again has serviced all of our systems beautifully. I love that he is a trusted part of my house’s maintenance team! Thank you!!
Max B.
1713415161
We’d worked with three different HVAC companies prior to Brody Pennell (BP). We were told about a ton of issues and expensive fixes, including replacing the unit which is only 5 years old.We worked with Spencer from BP and he was great, helping us understand why the air had a faint odor. He was super thorough, took photos and videos explaining the work, and echoed what we knew about our unit - it’s not old, but it needs regular maintenance.Spencer triple cleaned our machine and the smell is gone. He wasn’t trying to sell us on work we didn’t need. It was affordable and effective which is really what’s important, he’s also an amiable guy.Five stars. I recommend.
Mario M.
1713396460
Cesar C. & Juancho came out to repair my blower. Very professional technicians. They showed up on time and were successful with the install of the new parts. They tested the heater and AC before they left the house and made sure I was satisfied with their work. We’re happy and staying cool. Great job!
Deb R.
1713390969
Iftki and Angel O. were great 👍. If I need future service, I'm definitely requesting those 2 guys. They were very polite and kept me informed on what they were doing.
Esther N.
1713388204
Kevin Lopez was friendly efficient and knowledgable. He was fantastic. Thank you
×
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Service Request

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Gigi M.
1713920881
Extremely helpful and knowledgeable!David and Juan were very helpful!
Pamela J.
1713918044
Anthony Manzo and Brett Turner gave me great service and excellent recommendations. They made sure I understood everything. Thanks!
Joe L.
1713901725
James H. and David E. Serviced our unit on a bi annual maintenance and did excellent job. I highly recommend this program and James and David to do the work.
Brett H.
1713901322
Kevin and Steven were great
Joshua G.
1713897697
4/23/24 - Daniel B. and Juan De Jesus came out to do maintenance on my system! They were great - on time, professional and knowledgeable!
Marie A.
1713897310
Spencer and Kyle were my technicians and they did a great job. They were thorough and friendly and explained what they were doing as they went along. Overall great experience, wish all service techs operated this way!Update: Ivan and Angel came to do our follow-up service call. Same experience. Friendly, fast, and efficient. I really appreciate the consistency of service with this company
Joseph H.
1713897054
Marco and Ashton are very courteous, friendly, and professional. They are very knowledgeable, and expertly performed their inspection on my heating and air conditioning system. Marco even went above and beyond, and installed a fix for my thermostat on the spot at no charge. I highly recommend Marco, Ashton and the Brody Pennell team!
Jennifer M.
1713896132
The "comfort club" is well worth the annual fee. Our system is checked and cleaned twice annually, and the staff have been superb.
Abeigel B.
1713834446
Outstanding in every way , technically, courtesecy, helpful. Perfect.
Diane S.
1713827710
Great service and Rene was helpful and professional!
Dr. Jack W.
1713824178
Daniel B is an exemplary employee of BP..Truly an excellent Tech whom we appreciated performing our system’s maintenance!!Thank you, Daniel !!
Preston M.
1713821826
After wasting money and time with another company, David M. And Brett T. came out and help me fully understand the issues with my AC unit and provide no nonsense pricing. Highly recommended.
Connie S.
1713815315
Leo H and Tristen were great and thorough
Roy B.
1713811085
Anthony ManzoDaniel Avila
Sandi M.
1713810372
A representative of Broudy Pernell came to my home to assess a new HVAC system & adding AC. It was very informative. He explained the benefits of switching from a furnace based system & to a heat pump system. With all this new information I am deliberating making the change.
Stephen C.
1713807095
Service was good. Responsive. Rene was able to demonstrate where the problem was at. Good listener.
Kelly F.
1713735345
Cesar was excellent and went the extra mile to complete our service as well as talk about future maintenance.
Brian J.
1713724611
Great Company Great service. Nathan C and Jose A were amazing installers and Spencer took great care of us as well. 5 Star Service!
William D.
1713644033
04/19/24 Rene and Brett once again came through and was fast and knowledgeable. Never using anyone else!Bret and Rene were great. Service was amazing and very helpful! Got a heater installed the next day.
Joy C.
1713579080
Great service
Tiffany G.
1713570083
Absolutely wonderful work! Highly recommend requesting: Jose Rivera, Pablo Pluma, and Omar Molina!!! Their expertise really came through the work they did on our AC and heating unit. They fixed issues with a prior installation and talked us through all the changes they were making. They were also polite and super clean. Cannot sing their praises enough!
Steve M.
1713569663
Jose, Pablo and Omar did a fantastic job on the reinstallation of our new HVAC system.
Lars S.
1713568412
James H of Brody Pennell provided professional servicing of my A/C and humidifier. I would recommend him highly.
Kristy B.
1713568341
We had our first ever duct cleaning service today. Enrique D., Danny P., and Gerson were careful to keep a multi hour job as least intrusive as possible, and they used tarps and plastic sheeting to keep our house clean. Enrique also explained the whole process to us before starting the service. We would definitely recommend this team.
Dylan B.
1713566551
Great experience! David M. was the best and will definitely use again!
Abby Y.
1713566503
David M was fantastic! Very transparent, and gave us the real truth and chance of something going wrong, as well as the piece of it does.
Mark R.
1713563327
Great guys, very knowledgeable, very helpful.Anthony Monzo, Hilton K were great representatives for your company.
Shu H.
1713562704
Daniel B. was amazing. He did an awesome job recommending and installing the appropriate hardware. Also, just a wonderful human.
Rebecca W.
1713557555
Juan Romo did a very thorough job, maintaining our systems and explained in great detail any issues and what kind of life was left on them. It was really helpful and Informative.
Matthew T.
1713556729
I’ve been working with Brody Pennell for years now, and they’re incredible. Everything from routine maintenance to installing a new AC unit on the top of my two story house. Service calls are always quick and easy to schedule, too.Most recent, Ivan and Angel came out to do my service, and the two of them were a reminder of how much I enjoy working with them.
Michael L
1713555647
Giovanny and Richie S came by for a follow up appointment today and were great!Kevin was patient in answering all of our questions and helped fix our air conditioning problems quickly! Really appreciate the help!
Sandra F.
1713554381
I have no complaints!!! Jason and Maurice were great wonderful employees that were very thorough with the service. They brought to my attention the issues that I had with my insulation. I was so happy with these two beautiful gentleman!
Ellyn L.
1713551538
Ifthy was totally fabulous. He explains everything clearly and then accomplishes it fabulously. He’s also incredibly friendly and kind.
Kevin C.
1713549262
Prompt, knowledgeable, thorough bi-annual service. Very helpful explanations.
Don G.
1713548063
Very happy with Leo H. and David E.Pleasure to work with. Very helpful at explaining what they were doing and what needed to be done.
Stan A.
1713547839
Anthony Manzo Hilton K
Robert B.
1713492161
David M. And Fabio were great. Explained everything thoroughly and we're friendly and helpful.👍
Pierre C.
1713481959
Armando and Juan De Jesus were very professional and effective.
Sharon B.
1713479587
We’ve been using Brody Parnel for maintenance. Our air conditioning system was destroyed by a a getco who was fried in the wires and destroyed our unit. David came out to repair it, but it was too far gone. His supervisor immediately arrived, gave us a quote and within a day we had a new system installed by Michael M, Marcelo M, Gerson G and Dio C. So far who could ask for better service.
S
1713473973
Ruben and Pablo L. did a fantastic job servicing our AC and heating system. Super communicative, thorough and so professional. Explained everything clear as day. Wouldn’t hesitate calling on these guys, as I know it can be hard to find the right provider to trust. These guys are my go to from now on! Thank you for the great experience!
Kelly P
1713471321
They do excellent work in a timely manner. My service Technician was Daniel A , he was professional, arrived on time and very personable.
Connie L.
1713469009
Kevin and Philip did a great job today!
Elena V.
1713467107
Juan romo good job
Diane M.
1713463932
The technician, Juan De did an excellent job. He was extremely thorough and friendly. And very thoughtful about sharing information and making sure everything was left clean.
tracie B.
1713459399
Juan Molina was very helpful & kind.He resolved the issues the AC unit was having with his partner Daniel! They worked for hours in sweltering heat, job well done!! Ivan & Angel who were here were also very kind & helpful with helping me with my HVAC system!! 👏👏
Pam S.
1713455441
Rene has long been our technician and he is fantastic. Brody Pannell’s Fabio from sales also has been very helpful. 5 stars all around.Rene once again has serviced all of our systems beautifully. I love that he is a trusted part of my house’s maintenance team! Thank you!!
Max B.
1713415161
We’d worked with three different HVAC companies prior to Brody Pennell (BP). We were told about a ton of issues and expensive fixes, including replacing the unit which is only 5 years old.We worked with Spencer from BP and he was great, helping us understand why the air had a faint odor. He was super thorough, took photos and videos explaining the work, and echoed what we knew about our unit - it’s not old, but it needs regular maintenance.Spencer triple cleaned our machine and the smell is gone. He wasn’t trying to sell us on work we didn’t need. It was affordable and effective which is really what’s important, he’s also an amiable guy.Five stars. I recommend.
Mario M.
1713396460
Cesar C. & Juancho came out to repair my blower. Very professional technicians. They showed up on time and were successful with the install of the new parts. They tested the heater and AC before they left the house and made sure I was satisfied with their work. We’re happy and staying cool. Great job!
Deb R.
1713390969
Iftki and Angel O. were great 👍. If I need future service, I'm definitely requesting those 2 guys. They were very polite and kept me informed on what they were doing.
Esther N.
1713388204
Kevin Lopez was friendly efficient and knowledgable. He was fantastic. Thank you
×
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