What is Trust Certified?

To become part of the Brody-Pennell team, members are trained to the highest standards, bonded and insured, and committed to 100% customer satisfaction.

Trust Certified Team Members wear I.D. badges, shoe covers and have passed stringent drug, background, motor vehicle and technical training exams.

In fact, our service professionals must pass rigorous manufacturer’s service and installation training; and NATE certification.

The North American Technician Excellence (NATE) is a national non-profit certification and training organization that certifies only those technicians who achieve mastery in the heating, ventilation and air conditioning industry.

Brody-Pennell is proud of our tradition of excellence serving homeowners in Southern California and to continue our mission to build long-lasting relationships with our customers through our winning spirit and commitment to 100% satisfaction… guaranteed!