A flat rate pricing system allows us to provide you with a firm quote for the cost of a repair following diagnosis. You should NEVER have to pay the price for slow service, but that is often the case with heating and cooling contractors who charge by the hour instead of the job. Because Brody-Pennell charges by the job, you never pay an exaggerated hourly rate or for run-around time for parts and other materials. To help reduce your inconvenience, we stock our trucks with every imaginable tool and part, and train our technicians to do the job efficiently and correctly… the first time. By removing the clock emphasis, our technicians don’t feel pressured to hurry, which might cause mistakes; but can take the time necessary to make sure the job is done right. According to a February 2003 article “Choosing a Heating and Air Conditioning Contractor” in the Victoria Advocate, “The most reputable contractors offer “flat rate” pricing which takes all the mystery out of the billing, because one flat rate is charged for any particular job.” Schedule a service call online and receive a $10 discount. Or call (310) 896-4911 today.