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Brody-Pennell delivers more than precise, custom-made home comfort systems; we deliver reliability, efficiency and performance you can count on

In fact, we're so confident in our products and services that we offer a variety of comprehensive warranties and guarantees to improve your over-all comfort by: protecting you from the expense of breakdowns, ensuring proper installation, protecting you against manufacturing defects, and ensuring that you have received the best value and are 100% satisfied. 

Millions of dollars and thousands of hours have been invested in laboratory stress tests on equipment and training for technicians to design and install units with minimum failure rates.  If you ever have a problem with your Brody-Pennell home comfort system, simply give us a call and relax, knowing that any issue that may arise will be minimized and taken care of guaranteed!

Lemon Guarantees


Our lemon guarantees are designed to protect you against major breakdowns on the critical comfort system components, including:
Furnace/Air Handler: If the heat exchange fails on your new furnace up to ten (10) years from the original date of installation, we will replace the entire furnace absolutely FREE.  Ask your Comfort Consultant for details. 
Air Conditioner/Heat Pump: If the compressor fails on your new air conditioner or heat pump up to two (2) years from the original date of installation, we will replace the entire outdoor unit absolutely FREE. Ask your Brody-Pennell Comfort Consultant for details.

Performance Guarantee


If your new comfort system fails to keep you comfortable up to one (1) years after installation, Brody-Pennell will make unlimited attempts to resolve the issue. And, if we cannot resolve the issue with the existing equipment Brody-Pennell will replace the system with a new system of equal value absolutely free!

Warranty Protection Plans


Extended warranty protection plans improve your over-all comfort by protecting you from the costly expense of breakdowns in the years to come. All high efficiency comfort systems installed by Brody-Pennell automatically include a ten year extended parts and labor warranty. Standard systems automatically come with a five year extended parts and labor warranty. Warranties include: parts, compressor, condenser coil, evaporator coil, heat exchanger and labor. Ask your Brody-Pennell Comfort Consultant for details.

 1-Year Money Back Guarantee


If you are not satisfied with Brody-Pennell and/or your new comfort system for any reason within one (1) year of installation, Brody-Pennell will make unlimited attempts to resolve the issue (up to and including removing your new comfort system and refunding 100% of the purchase). Now that’s comfort!

 

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